How we started our own micro-brewery business

Many people start their own business because they dream of riches, while others simply want to earn a living from something they truly love. The latter is true of Liverpool-based Grateful Dead fan John Marsden and his wife Julie, who set up The Melwood Beer Company in 2013.

“For many years I’d dreamt of running a microbrewery business with my wife, Julie. I’m passionate about beer, but I don’t like the mass-produced, watery, gassy stuff you get in pubs and supermarkets.

“In March 2013 we opened The Melwood Beer Company. We make high-quality beers that taste great and are totally natural – we don’t use chemicals. To start the business, I used earnings from my work as a self-employed hospital operating theatre technician and Julie worked as an administrator at Alder Hey Children’s Hospital.

“Our premises are special. I’d mentioned to a patient that I was looking to open a microbrewery and she told me about an old dairy near her house” John Marsden

Ideal premises

“Our premises really are special. I’d mentioned to a patient that I was looking to open a microbrewery and she told me about an old dairy near her house, which until recently had been home to one of the North West’s first craft breweries.

“After seeing them, we just had to have them. They were perfect, and in such a beautiful setting near to Knowsley Safari Park – some days you can actually see the rhinos and zebras. Our offer was accepted and as a result we started the business sooner than anticipated. It all happened so quickly.

“We fitted the place out with all the necessary tanks and equipment and worked with a brilliant local welder. We also had to source supplies, create our website and develop our branding, as well as try to win our first customers, but come the end of March our first supply of beer was ready.

“We installed a five-barrel system, which enabled us to produce up to 800 litres per brew, which is 20 casks, each containing 72 pints. We had four fermenters, which gave us the capability to brew up to four times a week [ie 80 casks], providing the demand was there.”

In December 2015, John and Julie moved into The Kennels – a larger building which used to house the estate’s gun dogs. The extra space enabled John and Julie to finally do everything they were planning – with dedicated rooms for bottling, kegging, casking and tasting. In May 2016, they were visited in their new premises by the crew of Food Unwrapped who filmed the brewing of a special beer.

“All our beers are single malt varieties and their names are inspired mostly by bands, singers or songs” John Marsden

Grateful Dead

“Music is my other great passion and I play Hammond organ in a Grateful Dead tribute band. All our beers are single malt varieties and their names are inspired mostly by bands, singers or songs.

“We do an ‘Icons of Rock’ series and our first was Mojo Rising [The Doors/Jim Morrison], then there was Fools Gold [The Stone Roses]. Julie also developed an ale called Knowsley Blonde. A while ago, she made a beer called Father Ted, in honour of her late father. We also produce one called Citradelic, which is very popular.

“Our branding incorporates the famous Grateful Dead lightening bolt skull logo, which was originally created by the band’s soundman Owsley Stanley in the 1960s. Sadly, he died in 2011, but I emailed his family to ask permission to use the logo and they said yes.

“We plan to start selling branded clothing through our website, which will hopefully help to raise our profile. I used our home-based computer to create our website and branding and I produce all of our pump clips, stationery, labels, etc at home. As well as saving money, I enjoy doing it. I get a real buzz from seeing the pump clips in public.

“Brewing beer involves a lot of hard work, but it doesn’t feel like it because I love it so much” John Marsden

Labour of love

“The name of our business is inspired by Liverpool FC’s [former] training complex, which is close to our home. Brewing beer involves a lot of hard work, but it doesn’t feel like it because I love it so much. It’s not like a job. Our beers are very good – the reaction has been brilliant – and with our passion and commitment, I’m confident our business will do well. We’ve sell to wholesalers in Yorkshire and Greater Manchester and our sales in Merseyside continue to grow.

“I don’t know whether the business will make us rich, but I’d be happy if it generated a wage for us both. If it does make us rich, that would be the icing on the cake, but just to be able to walk into a pub and see people enjoying our beer means we’ve already achieved a long-held dream.” 

“Find a way to be special – that way people will buy your products rather than someone else’s” John Marsden

John’s three top tips

• “Base your business on something you love. That way it won’t seem like work and it will drive you on when the going gets tough”

• “Ask for help from other businesses. We’ve had some really useful free advice from other brewers on Merseyside – you really wouldn’t believe how helpful people have been.”

• “You must set yourself apart from your competitors. Find a way to be special – that way people will buy your products rather than someone else’s.”

• This profile appeared originally on the Start Up Donut website. John and Julie went on to open their own successful micropub, The Bard, in Prescot on Merseyside.

How to come up with a "dead good" business name

Dead Good Content founder Mark Williams (left) with sisters and brother, Stanley Park, Liverpool, 1976 (clothes models’ own)

Coming up with a good business name remains one of the most enjoyable start-up tasks. I was reminded of that recently, while launching new small-business content agency, Dead Good Content.

Pleasurable as it is, it can be tough and much is at stake. If you get it right, your business name becomes a deadly marketing weapon that distinguishes you from your competitors, tells the world who you are and helps you to attract and retain customers. But get it wrong and it can really hold you back.

“You can always change a businesses name, but it’s better – and cheaper – to get it right at the start”

“Backrub” keywords?

Kabir Chibber, in his BBC News piece, The dark art of choosing a company name, likens new businesses to newborns. “And just like children, the wrong name can scar for life,” he warns. “Imagine if Google had been called BackRub, as in its first incarnation,” he reveals. Imagine indeed.

Before changing name in 1958 to Sony (which is far easier to say), for 12 years the business had been called Tokyo Tsushin Kogyo. Global sporting heavyweight Nike (pronounced Ni-key – derived from the Greek goddess of victory) started life as Blue Ribbon Sports.

eBay used to be called AuctionWeb and PayPal was Confinity when launched in 1998. Amazon supremo, Jeff Bezos, considered Awake, Bookmail, Browse and Cadabra as business names, but registered Relentless.com before settling on Amazon. You can always change a businesses name, but it’s better – and cheaper – to get it right at the start.  

Legal restrictions

There are legal restrictions when naming a business. According to government website Gov.uk: “Your name can’t be exactly the same as another registered company’s name.” You can search the Companies House register to find out if your preferred choice is already taken.

And your name: “Can’t contain a ‘sensitive’ word or expression unless you get permission; or suggest a connection with government or local authorities; or include a word that could cause offence.” Companies House provides detailed guidance on legal restrictions when naming a business.

Only limited companies can use the word “limited” in their name, and you can’t suggest national importance (eg British), patronage (eg Royal), special status (eg Association) or function (eg Trust) if it’s not true.

“Linking yourself too closely to a geographic location can limit your ambitions, as can using your own name. And don’t make your business name so obscure that customers will never know what it means”

Mistakes to avoid

Phil Davis, in his entrepreneur.com piece – 8 Mistakes To Avoid When Naming Your Business – likens a business name to a building’s cornerstone. “If it’s off, even just a bit, the rest of the building is off, and the misalignment becomes amplified,” he opines. Asking too many people for their opinions is a bad idea, he says, while making sure those you speak to have a creative outlook, otherwise “your name will end up too literal and descriptive”.

Davis isn’t fond of one-word business names that result from putting part of an adjective in front of a noun (eg “QualiWidgets”), nor words that don’t provide distinction or personality. Linking yourself too closely to a geographic location can limit your ambitions, he warns, as can using your own name. Avoid clichés (eg “Summit, Apex, and so on”), he advises, and don’t “make your business name so obscure that customers will never know what it means”.

Deliberately misspelling your business name to secure a URL isn’t wise, he says, because people won’t find you when entering the correct spelling into Google. And if you pick the wrong name, change it, Davis says, because the problem won’t “magically resolve itself”.

Short and sweet

In his www.123-reg.co.uk blog, 6 top tips for choosing a business name, Tim Fuell reinforces the idea that simplicity is best when naming a business. “Long-winded names are unlikely to become big-hitters,” he argues. “Apple, Dell, Google, Amazon, etc. Short, sharp and simple wins every time. It’s more memorable, easier to write or type and simpler to engage with,” he explains.

When considering business names, think about how easy your preferred options are to say and spell over the phone, particularly when speaking to people in other countries (you also need to consider whether your business name could cause amusement or offence in other languages). Choosing unusual words and spellings can backfire.

Boring is bad

Amusing names work well for some businesses, but they can be a terrible idea for others, as they can make you look unprofessional. You could pick a word that has no apparent meaning, a tactic that worked well for many successful businesses, including Kodak, IKEA and others.

Writing for Forbes.com, Richard Harroch cautions against coming up with business names that are hard to spell. Before making your final choice, he recommends carrying out online research, to see whether you can get the URL you want. Although “boring is bad”, he doesn’t believe in choosing something that’s too “out there”, pick something likely to resonate with target customers.

““Boss” or “sound” hadn’t quite entered the Scouse lexicon back then, great things were “dead good””

Dead Good Content?

So, how did I come up with Dead Good Content, the name of my new small-business content agency? I had the name about 12 months before starting up. Everyone I mentioned it to told me they liked the name (unless they were just being polite).

Quality has always been vital to everything I’ve done professionally and I wanted that to come across loud and clear in my new business name, but not in a predictable or pretentious way. I wanted something more authentic, more down-to-earth  – much more “me”.

So, I thought back to my childhood, as I often do, and asked how I would have described it growing up in Liverpool in the 1970s. “Boss” or “sound” hadn’t quite entered the Scouse lexicon back then, great things were “dead good”. “Content” was added so there would be little doubt about what we do. For the moment, I’m pretty pleased with Dead Good Content. Will it prove to be a wise choice? Time will tell…

• With 15 years’ experience as a leading writer of small-business content, Mark Williams is the founder of Dead Good Content, which specialises in producing cost-effective bespoke and readymade content for accountancy firms and other organisations that want to market their services to small businesses.